01Information we collect
We collect information you provide directly to us — for example, when you complete a contact form, book a call, or email us. This may include your name, email address, business name, website URL, and any details you choose to share about your project.
We also collect limited technical information automatically when you visit the site, such as your browser type, device, approximate location, and how you interact with our pages. This helps us understand what is working and improve the experience.
02How we use information
We use the information we collect to respond to your enquiries, deliver and improve our services, schedule calls, send relevant communications you have requested, and keep the website secure and functioning. We do not sell your personal information.
03Contact forms
When you submit a form on this website, the information you enter is sent to us so we can respond. Form submissions may be processed and stored by our form provider (see Third-party services below). We retain enquiries for as long as needed to follow up and maintain our records.
04Cookies and analytics
This website may use cookies and similar technologies to remember your preferences and to understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.
05Google Analytics
We may use Google Analytics to measure traffic and usage trends. Google Analytics uses cookies to collect anonymised information about how visitors use the site. This data helps us improve our content and structure. You can opt out using Google's browser add-on.
06Meta Pixel
We may use the Meta Pixel to understand the effectiveness of advertising and to measure actions taken on our website. The Meta Pixel may collect information through cookies and may be used to show you relevant content on Meta platforms. You can manage ad preferences within your Meta account settings.
07Third-party services
We rely on trusted third-party providers to operate our business. Each maintains its own privacy practices, and we encourage you to review them. These services may include:
- Formspree — processing and delivery of contact form submissions.
- Calendly — scheduling calls and appointments.
- Google Workspace — email, documents, and internal collaboration.
- Netlify — website hosting and delivery.
- Stripe — secure payment processing.
We share information with these providers only as needed to deliver our services.
08Data retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymise it.
09Data security
We take reasonable measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
10Your rights
Depending on where you live, you may have rights regarding your personal information — including the right to access, correct, delete, or restrict its use, and to object to certain processing. To exercise any of these rights, please contact us using the details below.
11Contact information
If you have questions about this policy or how we handle your information, please reach out at hello@cove-studio.co.
This Privacy Policy uses placeholder language for general informational purposes only and is not legal advice. Sections — particularly those covering analytics, advertising, third-party processors, and your rights — should be reviewed and tailored by a qualified attorney before publishing.